TraxRecovery · Deductions agent · 30% of what lands, nothing otherwise

Walmart, Amazon, Target and Home Depot short-pay you every remittance. A third to a half of it is disputable.

Shortage claims, compliance fines, price differences, allowances you did not agree to. They arrive as short payments with a code and a few words. Deductions get taken twice. Shortages get claimed on shipments the carrier scanned as delivered in full.

What the deductions agent checks

Every line, every time

The same deduction taken twice

Same invoice, same code, same amount, two remittances.

Deductions over the invoice

Deductions against one invoice that add up to more than the invoice, matched to your AR.

Disputable categories

Shortage, compliance, pricing, damage and freight deductions with the proof each needs: signed POD from your own shipment records, ASN timestamp, PO and price agreement.

By hand

Download the deduction report from each retailer portal, match each one to your invoice, check the totals per invoice, and pull the proof of delivery for every shortage.

The window

Most retailers accept disputes for 12 months from the deduction. Amazon shortage and chargeback disputes: 30 days from the remittance.

Who pays

The retailer, as a repayment on a later remittance.

What it looks like

A supplier with $1.5M into one big-box account: $30,000 to $75,000 deducted a year, a third to a half disputable.

Illustrative example (illustrative ranges), not a reported customer result.

How it works

Automatic where it can be, one click from you where it must be

  1. 1. Give the agent its files

    PDF, CSV, a photo of the bill, an email forward, or an automatic feed. The deductions agent reads every line into the same structure.

  2. 2. It finds and prepares

    Rules run nightly. Each finding records the evidence, the amount and a confidence. Claims above your thresholds wait for your approval.

  3. 3. Filed, chased, matched

    Disputes send with one click, replies are read automatically, credits are matched to your invoices, and you pay 30% of what landed, on the 1st.

Drop one bill. No account.

The free audit reads one file in about 30 seconds: PDF, CSV or a photo. Nothing is stored.

Open the free audit

Questions

Which portals?

Retail Link APDP, Vendor Central Disputes, Partners Online, Supplier Hub, VIS and others. The filing kit names the portal and the attachment for each claim.

Can you file in the portal for us?

Not yet. The kit is copy-ready and email disputes send with one click; portal filing automation is on the roadmap.

Stop leaving it with them.

Free account, accept the authorization, add a card, give the deductions agent one file. 30% of what lands, nothing otherwise.

Create your TraxRecovery account

All eight audits: recovery.traxsail.ai · Walkthrough: parcel-audit-story