Shortage claims, compliance fines, price differences, allowances you did not agree to. They arrive as short payments with a code and a few words. Deductions get taken twice. Shortages get claimed on shipments the carrier scanned as delivered in full.
Watch the animated dashboard demo (sample data)
Deductions agent
Classifying retailer codes
What the deductions agent checks
The same deduction taken twice
Same invoice, same code, same amount, two remittances.
Deductions over the invoice
Deductions against one invoice that add up to more than the invoice, matched to your AR.
Disputable categories
Shortage, compliance, pricing, damage and freight deductions with the proof each needs: signed POD from your own shipment records, ASN timestamp, PO and price agreement.
By hand
Download the deduction report from each retailer portal, match each one to your invoice, check the totals per invoice, and pull the proof of delivery for every shortage.
The window
Most retailers accept disputes for 12 months from the deduction. Amazon shortage and chargeback disputes: 30 days from the remittance.
Who pays
The retailer, as a repayment on a later remittance.
What it looks like
A supplier with $1.5M into one big-box account: $30,000 to $75,000 deducted a year. Some of that is disputable; the deductions agent checks every line to find how much.
Illustrative example (illustrative ranges), not a reported customer result.
How it works
1. Give the agent its files
PDF, CSV, a photo of the bill, an email forward, or an automatic feed. The deductions agent reads every line into the same structure.
2. It finds and prepares
Rules run nightly. Each finding records the evidence, the amount and a confidence. Claims above your thresholds wait for your approval.
3. Filed, chased, matched
Disputes send with one click, replies are read automatically, credits are matched to your invoices, and you pay 30% of verified savings, on the 1st.
The free audit reads one file in about 30 seconds: PDF, CSV or a photo. Nothing is stored.
Open the free auditRetail Link APDP, Vendor Central Disputes, Partners Online, Supplier Hub, VIS and others. The filing kit names the portal and the attachment for each claim.
Not yet. The kit is copy-ready and email disputes send with one click; portal filing automation is on the roadmap.
One fee, fixed
30%
of verified savings on your remittance. No subscription, no setup fee, no minimum, and no change based on how much comes back.
Free account, accept the authorization, add a card, give the deductions agent one file. 30% of verified savings, nothing otherwise.
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