Electric, gas and water bills go on autopay and nobody reads them. A service period billed twice. A meter misread that doubled a month. Sales tax on an exempt account. A late charge on a bill paid on time. A rate schedule that was right ten years ago. A demand ratchet set by one bad month.
What the utilities agent checks
Service period billed twice
Same account, same dates, two bill numbers.
Usage spike
Usage per day two times or more the account's own median, strongest on an estimated read.
Tax on an exempt account
Sales tax where a manufacturing exemption is on file.
Late charge on a bill paid on time
Paid date on or before the due date.
Cheaper rate schedule
Every bill re-priced under the alternative schedules from the tariff book.
Demand ratchet
Which month set it, what it has cost, what shaving the peak would save.
By hand
Export 12 to 24 months of billing history, sort by service period, compare each month's usage per day to the account median, and pull the tariff book for the schedules you qualify for.
The window
Utilities correct 12 months back; exemption refunds through the state reach three to four years.
Who pays
The utility, as a credit; the state commission is the escalation.
What it looks like
One warehouse account: a doubled month on an estimated read ($2,431), six months of tax on an exempt account ($1,449), a duplicate July bill ($2,837) and a cheaper schedule worth $6,384 over six bills.
Illustrative example (illustrative rule math on a sample account), not a reported customer result.
How it works
1. Give the agent its files
PDF, CSV, a photo of the bill, an email forward, or an automatic feed. The utilities agent reads every line into the same structure.
2. It finds and prepares
Rules run nightly. Each finding records the evidence, the amount and a confidence. Claims above your thresholds wait for your approval.
3. Filed, chased, matched
Disputes send with one click, replies are read automatically, credits are matched to your invoices, and you pay 30% of what landed, on the 1st.
The free audit reads one file in about 30 seconds: PDF, CSV or a photo. Nothing is stored.
Open the free auditOnly for the rate schedule comparison. The other five checks run on the bills alone.
No, unless the schedule has no ratchet at all. It is a load-management action with the dollars attached.
Free account, accept the authorization, add a card, give the utilities agent one file. 30% of what lands, nothing otherwise.
Create your TraxRecovery accountAll eight audits: recovery.traxsail.ai · Walkthrough: parcel-audit-story